Professional Administration: Complete regulatory and core process documents in a timely fashion ![]() ![]() ![]() Support corporate and divisional goals and abide by policies and procedures Update and maintain day-to-day processes of call center Maintain resource inventory (product manuals, updated computer technology, etc.) Responsible for applications/service issue escalation, reporting of product complaints in accordance with the existing reporting mechanism and processes.įacilitate the dissemination of educational/training materials to customers and internal personnel as requestedĪnalyze and evaluate image quality via remote services, media, etc.Īssist in distributing product and applications information between field and factory Responsible for providing telephone, remote, and potential on site applications support for AT Surgery Mobile Carms and ECS (Electrocardiology system) products. Responsible for providing clinical applications support to customers, clinical service engineers, technical support engineers, and clinical applications specialists for both the US and Global Accounts. Also, provide customer facing applications training, in a consultative role. It is the responsibility of this position to communicate/facilitate relevant information to appropriate personnel which relates to product development, sales/service issues and to develop/maintain communication with the modality Headquarter Support Center. To provide Call Center customer support/instruction for clinical applications for mobile Carm systems and Hemodynamic monitoring systems and components, utilizing tools that allow for this process to be performed remotely, i.e. This role is 100% Remote prefer someone in Central or Eastern time zone. The candidate will work with the Advanced Therapies and Hemodynamic Education team, the AT Internal Training and Development Specialists, Education and Service Management, and the AT Sales and Service team to promote positive customer relationships, as well as participate and promote internal team integration and networking resulting in a sharing of knowledge and expertise. Deliver customer excellence and represent and Education and Workforce Solutions with professionalism and a focus on delivering a positive customer experience. In this remote role, you will provide customer phone support/instruction on Mobile Carms and Hemodynamic monitoring systems and components. PLM (Product Lifecycle Management) tools such as Teamcenter, Enovia, or Windchill. Geometrical dimensioning and tolerancing (GD&T) using ASME Y14.5-2009.Īpplication of advanced principles, theories, concepts, and techniques in solving mechanical engineering problems.Īdept at performing trade studies and developing conceptual configurations. Mechanical design of spacecraft primary and secondary structures and mechanisms.Įngineering CAD (Computer-Aided Design) tools such as Siemens NX, CATIA, or Creo.Ĭreating engineering drawings using the ASME Y14.100-2013 standard.Ĭreating detail drawings, assembly drawings, interface drawings, and source control drawings. Master's degree with 7 years of related experience or a Ph.D. Performing conceptual spacecraft design for feasibility and cost estimates of future missions.īachelor's degree in Mechanical Engineering with 9 years of related experience. ![]() Interfacing with space science experts, analysts, manufacturing engineers, and project staff. Working with world-class engineers and participating in teams in a highly collaborative environment.ĭeveloping and running configuration trades on the mechanical system of a spacecraft project. Performing as a Design Engineer on a spacecraft, instrument, or robotic project.Ĭreating complex CAD models, assemblies, and engineering drawings.
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